As the face of our customer, here’s what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

As the face of our customer, here’s what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

What You Need to Succeed (Minimum Requirements):At least 18 years oldHigh school diploma, GED, or equivalentComfortable with computers, mobile devices, and new technologiesAble to stand, walk, and handle baggage for an eight-hour shiftAble to read, write and speak English fluentlyAbility to communicate with other departments and flight crewsMust be eligible to acquire and maintain credentials vital for the positionMust pass a background checkMust pass a pre-placement drug screenPosition-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearancesAvailable during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational needAble lift up to 70 lbsAbility to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridgesMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview and assessment required to meet job qualificationsReliable, punctual attendance is a crucial function of the positionAbility to meet our uniform, and appearance standardsMust be willing and able to work 100% on-siteWhat You Need to Succeed (Minimum Requirements):At least 18 years oldHigh school diploma, GED, or equivalentComfortable with computers, mobile devices, and new technologiesAble to stand, walk, and handle baggage for an eight-hour shiftAble to read, write and speak English fluentlyAbility to communicate with other departments and flight crewsMust be eligible to acquire and maintain credentials vital for the positionMust pass a background checkMust pass a pre-placement drug screenPosition-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearancesAvailable during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational needAble lift up to 70 lbsAbility to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridgesMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview and assessment required to meet job qualificationsReliable, punctual attendance is a crucial function of the positionAbility to meet our uniform, and appearance standardsMust be willing and able to work 100% on-site