**JOB PURPOSE:** Customer Service Representatives provide support for PruittHealth Medical Supply. CSR will be responsible for supporting and performing tasks and communication related to processing orders, invoices, credits and product services. **KNOWLEDGE, SKILLS, ABILITIES:** • Excellent communication skills • Demonstrates the ability to respond to change productively and handle additional projects as assigned • Maintains knowledge of products and offerings for PruittHealth Medical Supply • Able and responsive to customer questions concerning products, pricing and order status. • Keeps up to date on product changes, pricing, items and processing • Knowledgeable with respect to Special Orders and Processing – placing orders with vendors, follow-up, tracking shipments and verifying facilities receive products timely. • Able to work with vendors and customers in a courteous and respectful manner • Responds to facility regarding back-order reports, research, shortages and damaged item claims. Works closely with inventory control. • Ability to prioritize and complete tasks • Microsoft office including Word and Excel • PeopleSoft experience **MINIMUM EDUCATION REQUIRED:** High School diploma **MINIMUM EXPERIENCE REQUIRED:** 3-5 years’ work experience in customer service or a call center environment. **ADDITIONAL QUALIFICATIONS:** (Preferred qualifications) 3-5 years’ experience in medical supply field 3+ years long-term care industry experience **Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! **_Apply Now_** to get started at PruittHealth! _As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._