Description This position supports our client in the life sciences sector, requiring a high level of professionalism, technical understanding, and CRM proficiency. You’ll manage client relationships, track service requests, and ensure timely, accurate communication across departments. Key Responsibilities: + Serve as the primary point of contact for life sciences clients + Manage and update CRM systems with client interactions and service data + Coordinate with internal teams to ensure timely service delivery + Prepare client-facing reports, quotes, and documentation + Resolve client issues with a proactive, solutions-oriented approach + Assist with onboarding new clients and maintaining long-term relationships Requirements + 2–3+ years of customer service experience in the life sciences or a technical industry + Proficiency with CRM platforms (e.g., Salesforce, HubSpot, Zoho) + Strong analytical and problem-solving skills + Excellent written and verbal communication + Ability to manage multiple accounts and prioritize tasks effectively + Familiarity with regulatory or compliance standards in life sciences is a plus TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .