Airport Operations

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

Job overview and responsibilities:Staffing the ticket counter, boarding gates, lounge, and baggage service areas of the airport (Duties may include check-in, ticketing, gates, lounge reception, baggage service and operations)Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as:Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggagePreparing tickets, determining fares and routing to assure passengers travel needs are metMaintaining a neat and professional appearance by adhering to Uniteds standards for uniform and dress

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Airport Operations

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

Job overview and responsibilities:Staffing the ticket counter, boarding gates, lounge, and baggage service areas of the airport (Duties may include check-in, ticketing, gates, lounge reception, baggage service and operations)Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as:Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggagePreparing tickets, determining fares and routing to assure passengers travel needs are metMaintaining a neat and professional appearance by adhering to Uniteds standards for uniform and dress

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Minimum QualificationsMust be able to work the ticket counter as well as the boarding gates, lounge, and baggage service areaMust have a professional appearanceMust treat each other with dignity and respect in every situation, including interactions with customers and service providersMust have excellent communication skillsFluent in English and Japanese (written and spoken)Must be able to work in a fast-paced environmentMust be able to lift and maneuver heavy baggageMust be able to stand and walk throughout the entire work shiftMust possess excellent customer service skillsProven customer service work experienceHigh School Diploma/GED or equivalent school leaving certificateMust be at least 18 years of ageMust be able to travel overseas for training if requiredMust be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holidayMust be legally authorized to work in Japan for any employer without sponsorshipMust have permanent residency in JapanSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionPreferred QualificationsPrevious airline, travel, or hospitality work experienceBachelors degreeMinimum QualificationsMust be able to work the ticket counter as well as the boarding gates, lounge, and baggage service areaMust have a professional appearanceMust treat each other with dignity and respect in every situation, including interactions with customers and service providersMust have excellent communication skillsFluent in English and Japanese (written and spoken)Must be able to work in a fast-paced environmentMust be able to lift and maneuver heavy baggageMust be able to stand and walk throughout the entire work shiftMust possess excellent customer service skillsProven customer service work experienceHigh School Diploma/GED or equivalent school leaving certificateMust be at least 18 years of ageMust be able to travel overseas for training if requiredMust be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holidayMust be legally authorized to work in Japan for any employer without sponsorshipMust have permanent residency in JapanSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionPreferred QualificationsPrevious airline, travel, or hospitality work experienceBachelors degree