Houston, TX, United States of America
7 hours ago
Customer Service Representative
Line of Business: Other

About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

Respond to customer inquiries and resolve issues with professionalism and efficiencyProcess orders, schedule deliveries, and maintain accurate recordsCollaborate with internal teams to ensure customer satisfactionMonitor and follow up on customer accounts and service requestsSupport continuous improvement efforts in customer service operations

What Are We Looking For

Strong communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentProficiency with customer service systems and basic computer applicationsCommitment to accuracy, responsiveness, and customer satisfactionCapability to work independently and collaboratively

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background checkSome positions require FMCSA regulated ongoing drug and alcohol testing

Work Environment
Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise level.

What We Offer

Hourly position with possible overtime401(k) retirement savings plan with an automatic company contribution as well as matching contributionsHighly competitive benefits programs, including:Medical, Dental, and Vision along with Prescription Drug BenefitsHealth Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)AD&D, Short- and Long-Term Disability Coverage as well as Basic Life InsurancePaid Bonding Leave, 10 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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