McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

🚀 Join McKesson’s Growing Medical-Surgical Team in Tempe, AZ!

Are you an early career professional looking to launch your career in a company that values growth, development, and culture? McKesson is hiring enthusiastic Customer Service Representatives who thrive in a collaborative environment and are passionate about making a difference in healthcare.

💬 Position Overview:

We’re seeking self-driven individuals with strong communication skills and experience supporting customers via phone and email. As the voice of McKesson, you’ll deliver exceptional service to customers across the U.S. with professionalism, empathy, and care.

Team Start: Monday, November 10

Standard Work Schedule: 8:30am to 5:00pm Monday–Friday

🎓 6-Week On-Site Training Program: Nov 10 – Dec 19

Training Schedule: Mon–Fri, 8:30am–5:00pm

Thanksgiving (Thu 11/27): Holiday – No Training

Location: 7343 S Hardy Dr. Ste 101, Tempe AZ 85283

Training includes systems education and shadowing at our Tempe location

🏡 Remote Work:

After successful onsite training, team members transition to remote work with full approval.

💰 Compensation & Benefits:

Starting Pay: $19.00/hour ($39,520 Annual)

5% Quarterly Performance-Based Bonus

16 Days PTO + 12 Paid Holidays

Excellent Health Benefits

Company Matched 401K

Career Growth & Development Opportunities

🌟 Why McKesson?

McKesson is committed to fostering a culture of inclusion, innovation, and continuous learning. We empower our employees to grow their careers while making a meaningful impact in healthcare.

📌 Key Responsibilities:

Manage customer requests, order entry, and product education via phone and email

Process credits for returns, damages, and other issues

Ensure compliance with hazardous materials and cold chain guidelines

Provide timely responses to inquiries and documentation requests

Collaborate cross-functionally to support customer needs

✅ Qualifications:

1+ year of customer support experience in an office setting

Experience with Phone, Chat, and/or Email communication

Strong organizational and prioritization skills

Intermediate proficiency in Microsoft Outlook and Excel

🎯 Preferred Skills:

Experience with JD Edwards, Cisco, case management, or Supply Manager

Strong written and verbal communication

Medical/pharmaceutical knowledge a plus

Team-oriented, detail-focused, and resourceful problem solver

🎓 Education:

High School diploma or equivalent required

💻 Physical Requirements:

Traditional office environment with computer-based work

Note: Must be authorized to work in the U.S. Sponsorship is not available for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!