**Customer Service Representative** Location: Hybrid Pay Rate: $ 17.00/hr Schedule: Monday – Friday (hours TBD) Note: Pharmacy registration is required prior to or on the first day of employment. Key Responsibilities + Handle inbound and outbound phone calls from patients, caregivers, and providers + Deliver excellent customer service with accuracy, empathy, and efficiency + Process prescription refills and schedule shipments + Accurately document and resolve customer needs, providing follow-up as required + Adhere to company policies and compliance standards + Support team goals while working a flexible schedule Qualifications + Previous call center experience preferred + Healthcare or pharmacy experience strongly desired + Excellent interpersonal and communication skills + Strong problem-solving skills and attention to detail + Proficiency in Microsoft Office + Ability to type 35 WPM or greater Apply today to join our team and make a difference in patient care! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. **Pay Details:** $16.00 to $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.