Omaha, NE, 68182, USA
8 days ago
Customer Service Representative
Description Join Our Dynamic Team as a Healthcare Customer Service Specialist! Are you passionate about delivering top-tier customer service and ready to make a difference in the lives of others? We're looking for enthusiastic and detail-oriented individuals to join our dynamic healthcare organization for a short term project. You’ll have the opportunity to work in a fast-paced, team-oriented environment while helping patients on their healthcare journey. Day-to-Day Adventures: + Be the scheduling superstar! Orchestrate appointments for multiple locations and providers while navigating scheduling protocols like a pro. + Deliver outstanding customer service to both patients and peers—your warmth and attention to detail will leave a lasting impression. + Tackle high volumes of inbound and outbound calls with speed and finesse. Your goal? Exceed expectations by meeting (or smashing!) goals set by leadership. + Uncover and anticipate the needs of your customers, offering tailored solutions and directing them to resources that make their experience seamless. + Shine as the go-to problem solver, directing calls to the right departments and ensuring accurate patient registrations. + Be a guiding star for patients and guests, pointing them toward the care and support they'll receive. + Work hand-in-hand with teammates and departments to continuously raise the bar for collaboration and success. + Stay ahead of the curve by actively engaging in team meetings while safeguarding patient confidentiality with the utmost respect and professionalism. Requirements What We’re Looking for: + Education: High school diploma or equivalent (a milestone, but your experience and skills are what take center stage!). + Experience: 3+ years of customer service expertise—your ability to connect with people will shine here! Bonus points for 1+ year in healthcare—your familiarity can make an even greater impact! 🌟 + Skills: Are you detail-driven with top-notch communication abilities? Do you enjoy using your creative problem-solving skills to think on your feet? Perfect—we’re looking for someone who thrives in ever-evolving environments and has a knack for meeting deadlines head-on. Why This Role is Exciting: You’ll be more than a healthcare customer service representative—you’ll become the voice and heart of our organization. You’ll work alongside a team that truly values your input, all while making a tangible difference in the healthcare experience for every individual you interact with. This isn’t just a job; it’s an opportunity to grow and thrive in a role where your skills and talents will be celebrated daily! Ready to join a team that values passion, innovation, and collaboration? Take the leap and start your next big adventure with us—apply now! 🎉 TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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