Description We are looking for dedicated Customer Service Representatives to join our team in Anaheim, California. In this long-term contract role, you will play a key part in delivering amazing service by managing customer inquiries and ensuring timely updates. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential. Responsibilities: • Respond to inbound calls and address customer inquiries with professionalism and efficiency. • Process and input customer orders accurately into the system. • Provide timely updates on order statuses, including shipping delays or changes. • Maintain and update customer accounts with accurate information. • Communicate with customers via email to resolve issues and provide updates. • Schedule appointments and coordinate with relevant departments when needed. Requirements • Proven experience in a customer service or call center role. • Proficient in handling inbound and outbound calls with a customer-focused attitude. • Strong skills in data entry and maintaining accurate records. • Ability to manage email correspondence professionally and effectively. • Familiarity with Microsoft Excel and Word for documentation and reporting. • Experience in order entry and managing customer accounts. • Excellent organizational skills to schedule appointments and prioritize tasks. • Strong communication and problem-solving abilities to address customer concerns. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .