Description We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Tucson, Arizona. This Contract-to-permanent position offers an excellent opportunity to provide exceptional service while working closely with customers and internal departments. If you thrive in a fast-paced environment and enjoy interacting with people, this role is ideal for you. Responsibilities: • Greet customers warmly and ensure a positive first impression during their visit. • Provide valet services and coordinate effectively with the administrative and service departments to ensure smooth operations. • Handle inbound and outbound calls professionally, addressing customer inquiries and providing accurate information. • Schedule appointments efficiently while maintaining attention to detail and accuracy. • Enter orders and data into company systems promptly, ensuring records are up to date. • Respond to customer emails with professionalism, offering timely and helpful solutions. • Utilize Microsoft Excel and Word to manage and organize customer-related data. • Deliver excellent customer service in a call center environment, meeting established performance metrics. • Maintain clear and concise communication with both customers and team members to resolve concerns effectively. Requirements • At least 2 years of experience in a customer service or call center role. • Proficiency in handling inbound and outbound calls with a customer-first approach. • Strong skills in data entry and order management, with high attention to detail. • Experience with scheduling appointments and managing calendars. • Familiarity with Microsoft Excel and Word for data organization and reporting. • Excellent verbal and written communication skills, including email correspondence. • Ability to work collaboratively with different departments to ensure seamless customer service. • A positive attitude and problem-solving mindset in a fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .