Description We are looking for a dedicated Customer Service Representative to join our team in Millville, New Jersey. In this role, you will play a key part in ensuring smooth communication with customers and assisting with order processing. This is a long-term contract position, offering an opportunity to grow and contribute to a dynamic environment. Responsibilities: • Handle inbound and outbound calls with efficiency and a focus on quality service. • Assist customers with inquiries, ensuring their needs are met in a timely manner. • Process orders accurately, maintaining attention to detail and adherence to company procedures. • Utilize Microsoft Office tools to manage and document customer interactions. • Collaborate with supply chain teams to address and resolve order-related issues. • Maintain updated knowledge of company products and services to provide accurate information. • Support daily operations by coordinating with other departments as needed. • Ensure compliance with business casual dress code and maintain high working standards. • Utilize Sage or similar systems for order entry and customer information, if applicable. • Contribute to continuous improvement initiatives within the customer service department. Requirements • Proven experience in customer service, preferably within a call center environment. • Strong skills in order entry and handling inbound and outbound calls. • Proficiency in Microsoft Office applications, including Word and Excel. • Familiarity with Sage or similar systems is an advantage but not mandatory. • Excellent verbal and written communication skills. • Ability to multitask and manage time effectively in a fast-paced environment. • Detail-oriented with a commitment to accuracy and quality. • An approachable demeanor in all customer interactions. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .