About Us

At Cargill, we’re challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a ‘zero harm’ safety culture.

With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It is an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com

Job Purpose and Impact

The Customer Service Representative will perform tasks to assist in the processing of Grower Payments for the Cash book as per scheduled timetable. They will also be responsible for responding to and resolve payment queries & general grower queries in addition to reporting on the agreed performance measures for the Customer Services Administration area.

Key AccountabilitiesProcess Cleargrain transactions & Cleargrain Grower creationsInvestigate and action any issues with paymentsLiason & monitoring of CDS to ensure payment paperwork is processed as per agreed timelineSupport the Harvest Reporting process, incl monitoring / tracking late paymentsMonitor Grower Creation (and on-hold) in the Cargill Finance system and resolve / escalate potential issuesContinual questioning of current processes and system performanceSupport and respond to any queries from the Farm Marketers, Grain Origination Specialists and any other internal customer in relation to grower transactionsRespond to resolve any grower queries as requested in the Grower Services Centre email.Qualifications3 – 5 experience in an administration / office based role (preferred but not essential)Understanding of business practice and general administrative duties.Reconciliation & High Volume processing experience would be beneficial.Relationship management and conflict resolution skills.Self motivated and with a continous improvement focusStrong customer focus and communication skils (both internal & external)Attention to detail with problem solving skillsComputer skills in Microsoft Office Products, particularly excel

We Offer

In return to your experience, we offer:

A competitive remuneration package including performance incentive plan.Autonomy and scope for career development.Flexibility working arrangements.The opportunity to work with some of the most talented people in the industry and inspiring leaders.The job stability that comes with a global employer who puts people first.A supportive working culture and an inclusive team environment.

If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.

Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality.