Description We are looking for an organized and detail-oriented Customer Service Representative to join our team in Carlstadt, New Jersey. This is a Contract position requiring strong customer service skills and the ability to manage administrative tasks efficiently. In this role, you will play a key part in ensuring smooth order processing and supporting operational needs. Responsibilities: • Process customer orders accurately, ensuring timely placement and fulfillment. • Coordinate shipment creation and monitor delivery schedules to meet customer expectations. • Generate and send invoices for completed orders while maintaining accurate records. • Perform document scanning and filing to support organizational efficiency. • Provide clerical and administrative assistance to support daily operations. • Address customer inquiries through inbound calls, offering timely and attentive support. • Utilize Salesforce.com to maintain customer information and track order progress. • Collaborate with internal teams to resolve issues and improve service delivery. • Ensure compliance with company policies and procedures in all tasks performed. Requirements • Proven experience in customer service or administrative roles, preferably in a distribution setting. • Proficiency in order entry and shipment coordination processes. • Familiarity with invoicing procedures and document management. • Strong ability to handle inbound calls and provide excellent customer support. • Experience using Salesforce.com or similar CRM platforms. • Attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills. • Ability to work independently and collaboratively in a fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .