Description We are looking for a dedicated Customer Service Representative to join our team in Dayton, Ohio. This long-term contract position involves assisting customers with records, ensuring accuracy in documentation, and maintaining confidentiality. If you thrive in a customer-focused environment and have strong organizational skills, we invite you to apply. Responsibilities: • Manage registration tasks, ensuring compliance with established procedures. • Review and correct records to guarantee accuracy and completeness. • Provide guidance to customers on form completion and clarify registration processes for records. • Process and issue record requests through in-person counter service and online orders. • Validate, organize, and preserve documentation. • Update and maintain records as directed, ensuring consistent accuracy. • Coordinate with external agencies to order records and send reports to appropriate entities. • Cross-train on additional responsibilities to ensure operational efficiency and perform other duties as assigned. For immediate consideration, call 937.224.8326. Requirements • High school diploma or equivalent educational background. • Two to three years of experience in a customer service-oriented role. • Proficient in using Microsoft Office applications, particularly Word and Excel. • Strong interpersonal skills with the ability to handle customer inquiries effectively. • Attention to detail and accuracy in processing sensitive information. • Demonstrated ability to maintain confidentiality and discretion. • Flexibility to adapt to emergencies or crises as required by the role. • Strong organizational skills and ability to manage multiple tasks simultaneously. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .