The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions that were traditionally handled in the Personal Risk Underwriting Centers or those closely related with underwriting functionality and profitability. These functions require the use of:

Personal Lines Underwriting Workstation (PLUW) and its systemsPersonal Risk Underwriting Notes System (Portrait)Masterpiece (MPRT) processing and its related systems

Other Personal Risk Systems – PLS, DRC, @Work, and RiskID

Current Functions include but are not limited to:

Policy transaction processing and updating underwriting notesCreate and send producer correspondence utilizing PLUWNon-renewal and declination processingAlarm Credit, VAC Appraisal, and Wind Mitigation verificationMeet all established productivity, service and accuracy goals; electronically and accurately maintain all productivity and tracking log sheetsRecognize trends and make recommendations; assist with creating/amending workflow and service metricsSupport a partnership with the Underwriting Centers to ensure a successful transfer of work into the teamDevelop positive relationships with operations staff, agents, underwriting and personal risk business partnersAdditional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/ManagerDemonstrated superior customer service skillsDemonstrated time management skills: ability to manage multiple priorities with focus on resultsDemonstrated interpersonal skills; ability to collaborate with team members and business partners to achieve positive resultsQuality conscious with a strong attention to detailDemonstrated problem solving skills – analytical and solution development

Prefer individual knowledgeable/experienced with systems:

Masterpiece systems and processesKnowledge and proficiency with RiskID, PLUW, Portrait is a plusGeneral: Proficient/Intermediate MS Office skills, OutlookKnowledge of Chubb Personal Risk Products