Description We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. This position is ideal for individuals who thrive in a call center environment and excel at delivering exceptional service. As a Contract to permanent role, it offers the opportunity to grow within a supportive and detail-oriented setting. Responsibilities: • Handle incoming calls from members, ensuring all inquiries are addressed promptly and courteously. • Accurately input member information into the system with a strong focus on attention to detail. • Provide detailed responses and solutions to member concerns, maintaining a high standard of customer service. • Make follow-up calls when necessary to resolve outstanding issues or provide additional information. • Collaborate with team members to ensure seamless service delivery and maintain a positive work environment. • Maintain a detail-oriented demeanor and adhere to business-appropriate dress code at all times. • Work efficiently within the defined schedule, ensuring all tasks are completed in a timely manner. Requirements • Previous experience in a call center environment is required. • Familiarity with financial or banking services is strongly preferred. • Exceptional communication skills, both verbal and written, with a customer-focused approach. • Proficiency in data entry with high attention to detail and accuracy. • Ability to handle multiple tasks and prioritize effectively in a fast-paced setting. • Must be able to work within a structured schedule and maintain high standards of organization and precision. • Strong problem-solving skills and the ability to remain calm under pressure. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .