Boston, MA, 02133, USA
1 day ago
Customer Service Representative
Description We are looking for a personable and detail-oriented Customer Service Representative to join our team on a contract basis in Boston, Massachusetts. This role involves providing exceptional support during a healthcare informatics summit, ensuring seamless interactions with attendees and vendors. If you excel in customer service and enjoy working in dynamic event settings, we encourage you to apply. Responsibilities: • Facilitate vendor and attendee matchmaking to ensure meaningful connections during the summit. • Address questions and provide clear, accurate information to attendees and vendors. • Manage the registration process, ensuring efficiency and a welcoming experience for participants. • Maintain a detail-oriented and approachable demeanor throughout the event. • Collaborate with event staff to ensure smooth execution of summit operations. • Provide on-site assistance to resolve any issues or concerns promptly. • Uphold business casual dress standards and maintain a neat and presentable appearance. • Assist in creating a positive event experience for all attendees and stakeholders. Requirements • Proven experience in customer service, preferably in event or conference settings. • Strong interpersonal and communication skills with a friendly and detail-oriented demeanor. • Ability to work effectively in fast-paced environments and handle multiple tasks simultaneously. • Comfortable standing and walking for extended periods during the event. • Attention to detail and a proactive approach to solving problems. • Familiarity with basic registration and matchmaking processes is a plus. • Availability to work in Boston, Massachusetts for the duration of the summit. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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