Customer Service Representative
Robert Half Office Team
Description
Robert Half has opportunities with leading and innovative companies dedicated to delivering exceptional products and services to valued customers. We are seeking an experienced Customer Service Representative in Bloomington, MN to join our team and provide top-tier support to our clients. If you have a passion for helping others, solving problems, and delivering outstanding service, this is the right opportunity for you! You’ll play a critical role in ensuring customer satisfaction while collaborating with a dynamic, supportive team.
+ Respond to customer inquiries via phone, email, chat, or in-person interactions, ensuring a friendly and helpful demeanor.
+ Investigate and resolve customer complaints or issues efficiently, escalating to appropriate departments when necessary
+ Provide accurate information about products, services, policies, and procedures to customers.
+ Maintain detailed records of customer interactions and transactions using company systems.
+ Follow company policies and guidelines to ensure a consistent customer experience.
Everyday responsibilities include:
+ Check and respond to emails, voicemails, or chat messages.
+ Respond to inquiries from customers regarding products, services, billing, or technical issues in a timely and professional manner.
+ Assist customers with order placement, returns, or account updates.
+ Maintain accurate customer information, such as contact details or preferences, to ensure records are updated regularly.
Requirements
+ 2+ years of experience in a customer service role.
+ Excellent communication skills, both verbal and written.
+ Strong attention to detail and problem-solving abilities.
+ Empathy and active listening.
+ Problem-solving and conflict resolution abilities.
+ Strong organizational skills and ability to prioritize tasks.
+ Proficiency in using customer service software and systems.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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