Athens, Tennessee, USA
9 hours ago
Customer Service Representative

Description

currently seeking a Customer Service & Inside Sales Representative to join our team. This position will provide exceptional support and sales solutions to our valued customers. This role is a blend of customer engagement, sales growth, and administrative support, ensuring a seamless experience from inquiry to purchase.

Top Skills Details

customer service and inside sales

Additional Skills & Qualifications

This position will provide exceptional support and sales solutions to our valued customers

experience with production invoice, PO creation, and reconciliations

This role is a blend of customer engagement, sales growth, and administrative support, ensuring a seamless experience from inquiry to purchase

Provide assistance via e-mail and phone to customers and sales reps regarding products, orders and other information

Daily entry of orders received by phone or email

Acknowledgement of orders as received by customer

Match Bill of Ladings with orders after shipment daily

Maintains daily report with KPIs that is issued to the management team for review

Create account adjustments and returns requested by customers and submit to accounting as needed

Assist with any and all freight claims provided by customers and/or carrier partners

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $41600.00 - $62000.00/yr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Athens,TN.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

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\n About Aerotek:\n\n

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

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Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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