Description We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract to permanent position, offering a dynamic and fast-paced environment where you will play a key role in supporting our clients and internal team. If you excel at managing high call volumes, assisting with administrative tasks, and delivering excellent service, we encourage you to apply. Responsibilities: • Handle a high volume of incoming calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Assist with payment posting processes, maintaining accuracy and attention to detail. • Perform light administrative tasks such as mailing, scanning, and document management to support various departments. • Engage in email correspondence with clients and team members to provide timely updates and resolutions. • Accurately enter orders and other data into company systems, maintaining a high level of precision. • Support both inbound and outbound call operations, delivering exceptional service at all times. • Collaborate with team members to ensure seamless workflow and effective communication across departments. Requirements • Minimum of 1 year of experience in a customer service or call center role. • Proficiency in handling inbound and outbound calls with attention to detail. • Strong skills in data entry and order processing with high attention to detail. • Ability to manage email correspondence effectively and with care. • Familiarity with basic administrative tasks such as scanning, mailing, and document organization. • Excellent communication skills and a customer-focused attitude. • Ability to work efficiently in a fast-paced environment while maintaining accuracy. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .