Description We are looking for an experienced Customer Service Representative to join our team in Fortville, Indiana. In this position, you will play a vital role in assisting customers with inquiries, resolving issues, order entry, and ensuring a seamless experience with our products and services. This role is perfect for someone who enjoys delivering exceptional customer support. Responsibilities: • Process and input orders for new or additional products and services with accuracy. • Respond to customer inquiries and address concerns effectively, escalating complex issues to the appropriate specialist or department. • Ensure customer issues are resolved promptly and professionally, maintaining a high level of satisfaction. • Manage customer accounts and document interactions, including inquiries, complaints, and feedback. • Collaborate with team members to enhance overall customer service processes. • Perform additional duties as needed to support the customer service team. Requirements Requirements: • Strong communication skills, including active listening and clear articulation. • Proven ability to handle customer concerns with a service-oriented approach and juggle multiple tasks at once. • Proficiency in computer systems and willingness to learn new software. • High school diploma or equivalent is required; a college degree is preferred. • Previous experience in customer service is essential. • Ability to remain seated and work on a computer for extended periods. • Capability to lift up to 15 pounds as needed. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .