Description Are you an empathetic problem-solver and a team player with a passion for delivering outstanding customer experiences? We’re looking for a Customer Service Representative in Harrisburg, PA, to join a local growing team! If you’re eager to roll up your sleeves, contribute to a dynamic and supportive work environment, and help build long-term customer relationships, we want to meet you. Duties and Responsibilities: + Serve as the first point of contact for clients, addressing inquiries, resolving complaints proactively, and ensuring every interaction ends with a positive experience. + Take ownership of customer issues and collaborate with team members to find effective solutions in a timely manner. + Clearly and respectfully communicate complex information to customers through phone, email, or chat while maintaining a professional demeanor. + Partner with colleagues across departments to streamline workflows and achieve team goals. + Thrive in a growing team environment, confidently handling challenges, shifting priorities, and ensuring organizational success. + Accurately document all customer interactions, feedback, and solutions in our CRM system to track trends and improve service. + Continuously expand product and service knowledge to better assist customers and enhance personal professional development. Requirements + Prior experience in customer service or related roles is highly desirable. + Strong problem-solving and empathetic listening skills. + Outstanding verbal and written communication abilities. + Adept at working both independently and as part of a collaborative team. + Detail-oriented with excellent organizational skills. + Proficiency in customer management tools or CRM systems is a plus. + Willingness to learn and grow within a supportive, team-oriented culture. What We Offer: + Competitive compensation and benefits package. + A chance to be an integral part of a supportive, growth-focused team. + Opportunities for career development and advancement. + A positive and inclusive workplace that values innovation and teamwork. Submit your application today and become part of our vibrant, forward-thinking team! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .