Description We are looking for a dedicated Customer Service Representative to join our team in the education industry. This is a contract position based in New York, New York, offering the opportunity to work remotely while providing exceptional support to our customers. Ideal candidates will bring strong communication skills, attention to detail, and a proactive approach to solving customer inquiries. Responsibilities: Process incoming subscriber orders and maintain subscriber accounts Correspond with new and renewing customers over email and phone Collaborate with the Billing team to maintain and organize payment information Perform occasional data integrity audits and data cleaning tasks Requirements • Proven experience in customer service or call center roles. • Strong communication skills, both written and verbal. • Proficiency in Microsoft Excel and Word. • Ability to manage time effectively and prioritize tasks. • Detail-oriented with excellent organizational skills. • Capable of working independently and collaboratively within a team. • Familiarity with order entry systems and email correspondence. • Bonus: Experience with Zendesk, Salesforce, or database management tools. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .