Description We are looking for a dedicated Customer Service Representative to join our team in Stamford, Connecticut. In this long-term contract role, you will play a key part in delivering exceptional customer service while fostering positive relationships with clients. This position offers an excellent opportunity to enhance your skills in a dynamic and fast-paced environment. Responsibilities: • Build meaningful connections with customers by identifying their needs and providing personalized support. • Work closely with team leaders and colleagues to address complex customer concerns and deliver effective solutions. • Document all customer interactions accurately and thoroughly within company systems. • Consistently achieve or exceed performance metrics such as response times, resolution rates, and customer satisfaction scores. • Participate in ongoing training and coaching sessions to enhance your growth and performance. Requirements • Proven experience in customer service, with a focus on building client relationships. • Strong ability to handle inbound and outbound calls effectively and professionally. • Excellent communication skills, both verbal and written, to address customer inquiries. • Proficiency in managing and documenting customer interactions in CRM or similar systems. • Commitment to meeting performance goals and delivering high-quality service. • A proactive approach to learning and adapting to new challenges in a fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .