Description Key Responsibilities: + Respond promptly and professionally to customer inquiries + Resolve product or service issues by clarifying the customer’s complaint and determining the cause + Process orders, forms, applications, and requests + Maintain accurate records of customer interactions and transactions + Follow communication procedures, guidelines, and policies + Collaborate with other departments to ensure customer satisfaction Requirements + High school diploma or GED required; Associate’s or Bachelor’s degree preferred + Minimum 2 years of customer service experience, preferably in a call center, retail, or service industry + Proficiency with CRM platforms (e.g., Salesforce, Zendesk, HubSpot) + Strong computer skills, including Microsoft Office Suite and data entry + Excellent verbal and written communication skills TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .