Customer Service Representative
Robert Half Office Team
Description
Responsibilities
* Ensure accurate and timely processing of client payroll and billing by verifying all necessary data is entered correctly.
* Respond promptly and professionally to customer inquiries.
* Set up new client accounts and perform associated data entry tasks.
* Maintain accurate and up-to-date records in customer databases, including payroll and billing information.
* Update client folders to reflect the most current payroll and billing instructions each week.
* Process credits and rebills as needed.
* Assist clients in establishing effective procedures for submitting payroll and billing information accurately and on schedule.
* Provide ongoing training and support to clients, including guidance on payroll and billing software usage.
* Ensure timely transmission of accounting and payment reports, including wires, ACH transactions, and A/R credits or debits.
* Escalate issues to management promptly when problems arise.
Our Core Values
* Integrity: Always act with honesty and accountability.
* Service Excellence: Deliver exceptional service and build trusted relationships.
* Innovation: Strive for continuous improvement in our products, services, and processes.
* Teamwork: Collaborate effectively and support one another.
* Accountability: Take ownership and follow through on commitments.
* Respect: Treat everyone with dignity and consideration.
Requirements
Requirements
Education
* Bachelor’s Degree in Accounting or a related field preferred.
* Equivalent experience may be considered in lieu of a degree.
Experience
* Previous experience in payroll processing preferred.
* Comparable work experience in related fields is also desirable.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Por favor confirme su dirección de correo electrónico: Send Email