Customer Service Representative
Robert Half Office Team
Description
We are seeking a skilled and adaptable Customer Service Representative to join a growing team in Camphill, PA. The ideal candidate will bring previous customer service experience and a proven ability to thrive in dynamic environments. As a customer service representative, you will be the first point of contact for customers and will be responsible for delivering high levels of service, resolving inquiries efficiently, and building rapport. Candidates must be able to navigate multiple systems, adapt to changes in processes, and provide solutions tailored to customer needs.
Responsibilities:
+ Provide prompt and professional assistance to customer inquiries via phone, email, and chat.
+ Resolve customer issues efficiently while maintaining high levels of empathy and professionalism.
+ Accurately document interactions and update CRM systems.
+ Adapt to changes in policies, processes, and technology as needed.
+ Collaborate with team members to ensure seamless service delivery.
+ Monitor customer feedback and escalate trends for improvement opportunities.
Requirements
+ Minimum 2 years of customer service experience.
+ Proficiency in CRM software and Microsoft Office.
+ Strong verbal and written communication skills.
+ Proven ability to adapt to changing policies and workflows.
+ Collaborative and team-oriented mindset.
If you are an experienced, adaptable individual seeking your next customer service opportunity in Camphill, PA, apply today! We look forward to connecting with talented candidates who are ready to make a meaningful impact as part of our team.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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