Position Summary As a key member of our Customer Service team, you will play a pivotal role in delivering outstanding service to both domestic and international clients. You will collaborate across departments and support the external sales team to ensure seamless product delivery and informed customer engagement. Key Responsibilities Build and maintain strong customer relationships across local and global markets Manage inbound enquiries with professionalism, accuracy, and responsiveness Accurately process sales orders and coordinate with Warehouse, Purchasing, and Production teams as required Prepare detailed quotations and assist in the tendering process Provide product guidance and support in collaboration with the external sales team Candidate Profile We are seeking a proactive, service-oriented individual who thrives in a dynamic environment and is eager to contribute to team success. Essential Requirements: Strong interpersonal skills and a solutions-driven mindset Proficiency in Microsoft Office Suite and experience with ERP systems Permanent work rights in Australia or a valid work visa Ability to pass a pre-employment background check Desirable: Experience with domestic and international shipping documentation Familiarity with Incoterms and export procedures What We Offer Competitive base salary Annual performance-based bonus Salary sacrifice options and superannuation matching contributions of up to 5% from Howmet. Employee Assistance Program (EAP) Access to on-site physiotherapy (by appointment) Free on-site parking and proximity to public transport An inclusive, multicultural workplace culture committed to employee wellbeing Grow with Us This role presents an excellent opportunity to build, revive, or enhance your career with a global organization that values stability, development, and a collaborative work environment. At Howmet, our priority is people—ensuring their safety, supporting their growth, and fostering a culture of shared success. Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn (https://www.linkedin.com/company/howmet-aerospace) , Twitter (https://twitter.com/howmetaerospace) , Instagram (https://www.instagram.com/howmetaerospace/) , Facebook (https://www.facebook.com/Howmetaerospace/) , and YouTube (https://www.youtube.com/howmetaerospace) .