**Responsibilities** + Orders management (status control, document flow control, help to Sales Representatives in non-standard questions); + Cross-functional collaboration to solve problems at each stage of order processing; + Customer master data management (check and approval in SFDC); + Primary contact for Sales Representative regarding OTC issues; + Manage discrepancies (pricing, money refund, order changes); + Work with documents (prepare additional agreements, addendums to the contracts); + Handle incoming enquiries as appropriate in a timely and responsive manner; + Act as backup to internal stakeholders on order handling; + Goods return processing in SAP; + Original documents collection. **Requirements** + At least 2 years’ experience in a similar position or in customer service; + Strong coordination and communication skills with good initiative to problem solving; + Strong attention to details; + Be able to stay organized, calm and constructive under high stress and frequent changes; + Result oriented; + Ability to work in a team; + SAP knowledge is a plus. To know more about Corteva please watch this video: https://www.youtube.com/watch?v=Bs3CpU29-1M Corteva Agriscience™ is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information For US Applicants: See the ‘Equal Employment Opportunity is the Law’ poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.