Customer Service Representative
Robert Half Office Team
Description
We are looking for a meticulous onsite Customer Service Representative to participate in a unique, short-term focus group for a law firm in Honolulu, Hawaii. This contract position offers an engaging opportunity to provide feedback on attorney presentations while completing questionnaires and sharing your insights. Ideal candidates will bring strong customer service skills and a knack for clear communication. To apply, please call us at 808-531-0800. Due to the nature of this opportunity, preference will be given to Oahu residents.
Responsibilities:
• Attend and actively participate in focus group sessions to evaluate attorney arguments.
• Provide constructive feedback on presentations and legal arguments with careful attention to detail.
• Complete questionnaires accurately and thoroughly during and after the sessions.
• Collaborate with other participants to discuss and analyze key points from the presentations.
• Follow all instructions and guidelines provided to ensure a smooth and productive focus group experience.
• Maintain punctuality and reliability throughout the duration of the contract.
• Uphold confidentiality regarding focus group content and discussions.
Requirements
• Proven experience in customer service or clerical roles, showcasing strong interpersonal skills.
• Excellent attention to detail and the ability to provide thoughtful, constructive feedback.
• Reliable and punctual, with a commitment to completing the short-term contract.
• Strong written and verbal communication skills to articulate insights effectively.
• Comfortable working in a collaborative environment with other focus group participants.
• Basic understanding of focus group dynamics and willingness to engage fully in discussions.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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