Description Robert Half is looking for a dedicated Customer Service Representative to join our client's team in the greater Portland area. This long-term contract position involves supporting the Account Management department by ensuring smooth communication and efficient coordination between internal teams and external partners. The role requires a proactive individual with strong multitasking abilities and excellent interpersonal skills. Responsibilities: • Develop effective relationships with assigned Account Managers. • Track and trace daily account activities to ensure timely updates and accurate reporting. • Manage paperwork exceptions, ensuring compliance with organizational standards and procedures. • Schedule and confirm appointments, coordinating effectively with associates and vendors. • Respond to inbound and outbound inquiries via phone and email, providing detailed and timely assistance. • Handle order entry tasks with precision and attention to detail. • Coordinate vendor relationships to ensure smooth operations and resolve any issues. • Engage in face-to-face interactions with associates and external partners to address concerns and build rapport. • Maintain regular onsite attendance to support team objectives and ensure seamless communication. Requirements • High school diploma or equivalent educational qualification. • Minimum of two years’ experience in customer service or a related role. • Proficient in answering inbound calls and managing email correspondence. • Familiarity with scheduling and coordinating appointments, including booking and confirmation. • Strong skills in Microsoft Excel and Word for data entry and record maintenance. • Excellent written and verbal communication abilities. • Ability to work independently with minimal supervision while managing multiple priorities. • Comfortable interacting directly with associates and vendors with attention to detail. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .