3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: MAJOR DUTIES AND RESPONSIBILITIES: - To be an expert in Customer Service by ensuring all customer orders / samples are processed and shipped on time in professional manner - Ensure all customer complaints are solved effectively and efficiently. - Manage and maintain logistics systems to support customer‘s requirements - To have strong knowledge of internal policy and procedures - To monitor and collaborate with business team on daily sale progress vs target . - Ensure all related activities as directed by upper management is completed effectively and efficiently. - Carry out ad-hoc tasks assigned by Management. - Prepare docs as ISO requirements - Report & Projects ( to be assigned). QUALIFICATION & REQUIREMENTS Job Qualification - Bachelor Degree, preferably major in Economics, Foreign Trade or other related; - Proficiency in English skills both spoken and written; - Proficiency in Microsoft Office application ( Advance Excel ), SAP is a plus Years of experience - More than 2 years experience in customer service, import/export or logistics/warehouse management; Skills required - Well-organized and detailed; - Customer-oriented and strong negotiation - Be patient, active, responsibilities, hard working and accurate at work; - Ability to work under high pressure and strict deadlines; - Good interpersonal skills - Fast learner, comfortable to work with new system. JOB LOCATION: 20F, Mapletree Business Centre, 1060 Nguyen Van Linh, Tan Phong ward, District 7, HCMC Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here (http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf) , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.