Kettering, OH, 45420, USA
3 days ago
Customer Service Representative
Description We are looking for a dedicated Customer Service Representative to join our team in Kettering, Ohio. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys interacting with customers to provide exceptional service. The role involves a combination of administrative tasks and customer-facing responsibilities, requiring strong attention to detail and excellent communication skills. Responsibilities: • Act as a point of contact to assist customers and address inquiries, both in-person and over the phone. • Support the sales team by greeting customers and providing assistance when the team is occupied. • Prepare and complete required paperwork accurately and efficiently. • Resolve customer concerns or issues promptly to ensure satisfaction. • Coordinate with the warehouse team to facilitate smooth communication and delivery scheduling. • Manage delivery schedules and ensure timely logistics coordination. • Perform filing tasks and organize records to maintain an orderly system. • Use Microsoft Excel to update daily sales trackers and input data into spreadsheets. • Conduct light bookkeeping tasks using QuickBooks, focusing on basic data entry. For immediate consideration, call 937.224.8326. Requirements • Proven experience in customer service or a related role. • Proficiency in Microsoft Excel, Word, and other relevant computer applications. • Strong skills in answering inbound and outbound calls professionally. • Ability to perform accurate data entry and maintain organized records. • Effective email correspondence and order entry skills. • Familiarity with scheduling appointments and coordinating deliveries. • Excellent communication and interpersonal abilities. • Detail-oriented with strong organizational skills. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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