Description We are looking for a detail-oriented Customer Service Representative to join our team in San Diego, California. In this long-term contract role (3 months), you will play a pivotal part in managing customer inquiries, scheduling services, and ensuring seamless communication between clients and internal teams. This position requires strong organizational skills and the ability to deliver exceptional service in a fast-paced environment. Responsibilities: • Handle incoming calls and inquiries from customers with professionalism and efficiency. • Coordinate and schedule service requests for clients and company personnel. • Optimize resource allocation to ensure timely and effective service delivery. • Track and oversee service orders assigned to technicians, ensuring completion. • Manage the full lifecycle of service orders, including creation, updates, completion, and invoicing. • Perform monthly reconciliation of various company reports. • Collaborate with Branch Procurement Specialists to support resource planning and project coordination. Requirements • Proven experience in customer service, preferably in a call center environment. • Proficiency in handling inbound and outbound calls. • Strong data entry skills and attention to detail. • Ability to communicate effectively via email correspondence. • Familiarity with Microsoft Excel and Word. • Experience in order entry and scheduling appointments. • Exceptional organizational and multitasking abilities. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .