Customer Service Representative Anaheim, California **Onsite** Contract $25/hr - $25/hr Opportunity for a Customer Service Representative in Anaheim, CA. This role has the potential to convert to permanent. Contract Duration: 6 months **Required Skills & Experience** + Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred. + Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained. + Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows. + Minimum Education: High School Diploma or GED **What You Will Be Doing** Daily Responsibilities + Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally. + Respond to customer inquiries regarding products, provide quotes and handle order entry. + Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met. + Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards. + Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics. + Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business. + Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Jessica Eisenberg **Specialization:** + Customer Support / Call Center / Client + Administrative / Clerical