Heredia,HE-AFZ, Edificio, CRI
19 hours ago
Customer service representative
**Job summary** We are seeking a highly skilled BPO PE Data professional with 4 to 6 years of experience to join our team. The ideal candidate will have strong technical skills in MS Office and will work in a hybrid model with day shifts. This role does not require travel. The candidate will play a crucial role in managing and analyzing data to support our business processes and enhance operational efficiency. **Responsibilities** + Manage and analyze large datasets to support business processes and decision-making. + Ensure data integrity and accuracy by performing regular data audits and validations. + Develop and maintain data management systems to streamline data collection and reporting. + Collaborate with cross-functional teams to identify data requirements and provide insights. + Create and maintain detailed documentation of data processes and procedures. + Provide training and support to team members on data management best practices. + Generate reports and dashboards using MS Office tools to present data insights. + Monitor data trends and identify opportunities for process improvements. + Assist in the development and implementation of data governance policies. + Ensure compliance with data privacy regulations and company policies. + Participate in project planning and execution to support data-related initiatives. + Communicate effectively with stakeholders to understand their data needs and provide solutions. + Stay updated with industry trends and best practices in data management. **Qualifications** + Possess a strong proficiency in MS Office including Excel Word and PowerPoint. + Have a minimum of 4 years of experience in data management or a related field. + Demonstrate excellent analytical and problem-solving skills. + Exhibit strong attention to detail and accuracy in data handling. + Show ability to work independently and as part of a team. + Have excellent communication and interpersonal skills. **Certifications Required** Certified Data Management Professional (CDMP) or equivalent certification preferred. Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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