Customer Service Representative Company : Safran Electronics & Defense Job field : Customer services and support Location : Mexicali , Baja California , Mexico Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 3 years Professional status : Professional, Engineer & Manager Spoken language(s) : English Fluent \# 2025-156771 Apply with one click Any questions ? **Job Description** Serves as customer liaison for assigned customers, managing all elements of customer relationship activities. Has direct responsibility for customer metrics such as sales, on time delivery and customer acceptance/satisfaction **Job Requirements** • Process improvement and lean six sigma tools • SAP proficiency • Microsoft Excel Leadership skills/Management skills/Personal skills • Excellent communication • Advanced time management and analytical skills • Professional knowledge, project management and ability to influence others • Flexibility, Determination and Persistence. • Critical thinking and challenge the status quo • Eager and Willing to Add to Their Knowledge Base and Skills **But what else? (advantages, specific features, etc.)** N/A **Company Information** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries. **Locate your future workplace** Ave. Sierra San Agust-n #2498 Col. El PorvenirCP 21185 Mexicali Baja California Mexico Safran is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.