Heredia,HE-AFZ, Edificio, CRI
12 days ago
Customer Service Representative
**Job Summary** We are seeking a Process Executive - HC with 0 to 1 year of experience to join our team. The ideal candidate will have expertise in MS Excel and a background in Accounts Receivables and Provider domains. This role requires working from the office during night shifts. The candidate will play a crucial role in managing and optimizing our financial processes ensuring accuracy and efficiency. **Responsibilities** + Manage and process accounts receivables transactions accurately and efficiently. + Utilize MS Excel to maintain and update financial records and reports. + Ensure timely and accurate billing and invoicing to providers. + Reconcile accounts and resolve discrepancies in a timely manner. + Provide support in the preparation of financial statements and reports. + Collaborate with team members to improve financial processes and workflows. + Communicate effectively with providers to address and resolve billing issues. + Maintain confidentiality and security of financial data. + Ensure compliance with company policies and regulatory requirements. + Assist in the development and implementation of process improvements. + Participate in training sessions to stay updated on industry best practices. + Support the finance team in various administrative tasks as needed. + Contribute to the overall success of the finance department by achieving set targets and goals. **Qualifications** + Proficiency in MS Excel is required. + Experience in Accounts Receivables is essential. + Knowledge of provider domain is mandatory. + Strong analytical and problem-solving skills are necessary. + Excellent communication and interpersonal skills are required. + Ability to work independently and as part of a team is essential. + Attention to detail and accuracy is crucial. + Willingness to work night shifts is mandatory. + Basic understanding of financial principles is needed. + Ability to handle confidential information with integrity is required. + Strong organizational skills are necessary. + Adaptability to changing work environments is essential. + Commitment to continuous learning and improvement is expected. **Certifications Required** Certified Accounts Receivable Professional (CARP) or equivalent certification. Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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