TEKsystems is seeking Customer Service Reps to join our large healthcare client for an onsite seasonal position in the Treasure Valley. This is an onsite position in Meridian, ID, 5 days per week - 40 hours per week. Candidates must have reliable transportation. Candidates must be authorized to work in the US for any employer without sponsorship on W2 employment. Candidates need to have previous healthcare or insurance related customer service experience. Description This onsite position assists the Customer Service and Sales/Account Management teams with an important seasonal project: customers who recently signed up for a Medicare Advantage insurance plan will be calling in, in response to an automated message they received to welcome them as new members. Following a call script, you’ll represent our client, share available tools and resources, and if needed will coordinate a follow-up call with an experienced team member to further review plan questions. During and after your call, document notes and update member information. An important part of your work includes maintaining performance guidelines, and we will also count on you to adhere to scheduling so we can work as a team to provide excellent service levels. Ultimately, our team works together to have fun while providing meaningful customer support - help us make a difference in our communities! Required Skills: + Customer Service + Call Center + Sales and Marketing + Communications + Insurance + Help Desk Support + Customer support Additional Skills & Qualifications + High comfort level receiving/making calls and following a call script + Previous experience in contact/call center, customer service, health insurance, Medicare Advantage, and/or medical office will help support your success in this position + Phenomenal verbal and written communication + Digital literacy, such as Microsoft Office Suite, data entry, using multiple software applications simultaneously, with strong general computer skills to include intranet/internet navigation + Problem solving and basic math skills Experience Level Mid - Level Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Meridian,ID. Application Deadline This position is anticipated to close on Aug 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.