Kforce has a client that is seeking a Customer Service Representative in Englewood, CO. Overview: The Customer Support Specialist will resolve platform or service problems by clarifying the customer's inquiry, determining the cause of the issue, and providing the best resolution in real time and/or follow up communications. The Specialist will act as a liaison between customers and various company departments to resolve customer and/or technology issues. Familiarity with healthcare revenue cycle management and payment processing markets as well as thorough knowledge of company products, services, applicable regulations, systems, and procedures will be key to success. The Specialist will be required to manage multiple channels of communication while maintaining world class customer service and demonstrating extraordinary problem-solving, technical troubleshooting and research skills to provide a speedy resolution to the patient or client.