Description We are looking for a dedicated Customer Service/Receptionist to join our team in Flint NT, Michigan. As the first point of contact for visitors, you will play a pivotal role in ensuring a welcoming and organized environment. This is a long-term contract opportunity offering consistent weekday hours and the chance to contribute to the success of our healthcare facility. Responsibilities: • Welcome and direct visitors as they arrive, ensuring a friendly and efficient experience. • Answer and manage incoming calls using a multi-line phone system, providing accurate information or directing inquiries appropriately. • Schedule appointments and place reminder calls. • Document all calls and make updates to Electronic Medical Records (EMR) as needed. • Maintain and update informational materials displayed throughout the agency. • Assist with general administrative tasks to support the customer service department. • Ensure reliability and commitment to scheduled work hours and program needs. • Uphold a focused demeanor while addressing customer inquiries and concerns. • Collaborate with team members to ensure smooth day-to-day operations. • Monitor lobby areas to maintain a clean and organized environment. • Provide assistance to staff as needed with clerical and project tasks. • Adhere to organizational policies and procedures while representing the agency. Requirements • High school diploma or GED equivalent is required. • Proven experience in customer service or receptionist roles. • Proficiency in handling multi-line phone systems. • Comfort working with the general public, with an interest in learning scenarios relating to mental health services. • Strong communication and interpersonal skills. • Ability to manage multiple tasks efficiently in a busy environment. • Reliable attendance and commitment to scheduled hours (Monday-Friday 8:00am-5:00pm). • Familiarity with basic office equipment and software, including Microsoft Word, Excel (basic) and Outlook. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .