Posted Date :

18 Dec 2024

Function/Business Area :

Sales and Distribution

Location :

Pune

Job Responsibilities :

1) Handhold Account at Post Delivery Phase
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account

Education Requirement :

Graduate /Post-graduate/ MBA (tier II)

Experience Requirement :

10 - 14 years

Skills & Competencies :

1)Problem solving and analytical ability
2)know how of customer expectations, customer application ecosystem &
management
3)Excellent verbal communication and listening skills
4)Ownership mind and solution approach
5)Senior staff interaction/ Influencing ability

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