Salford
1 day ago
Customer Service - Logistics
Job Description

Administrator / Customer Services Advisor
£25,200 per annum | Monday-Friday, 9:00am-5:00pm (1 hour unpaid lunch)
Location: Salford| Temp to Perm | Hybrid Working After Training

Are you a confident communicator with a keen eye for detail and a passion for customer service?
We're working with a leading Logistics company to recruit an Administrator / Customer Services Advisor on a temp-to-perm basis.

About the Role:

This is a fantastic opportunity to join a dynamic and supportive team in a busy, fast-paced environment. Initially, you'll be based onsite for up to 12 weeks for comprehensive training, after which hybrid working will be available (split between home and office).

Key Responsibilities:

Handling inbound and outbound calls with customers and carriers

Entering and retrieving data using in-house systems

Scanning, processing, and managing key documentation in line with deadlines

Communicating with suppliers regarding invoices and payments

Producing regular reports according to set schedules

Collaborating with internal departments to support business operations

What We're Looking For:

Previous experience in administration and/or customer service roles

Excellent communication skills - both verbal and written

Strong organisational skills and the ability to multi-task

High level of attention to detail

Confidence when working on the phone

Comfortable in a fast-paced, team-focused environment

Benefits (upon going permanent):

Competitive salary of £25,200 per annum

Hybrid working after successful training period

Opportunity to join a growing logistics company with long-term career potential

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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