Job Description

We're seeking enthusiastic individuals to join our thriving team as Customer Service / Inside Sales Representatives! In this pivotal role, you'll be the engine behind smooth order processing and exceptional customer experiences. If you're passionate about making a real impact and building lasting relationships, we want to hear from you!

Why You’ll Love Working Here:

Competitive Pay: $18.00 per hour1st Shift: Monday - Friday, 7 AM - 4 PMFull-time: 40 hours per week + overtime as neededPaid Weekly: Direct Deposit or Pay Card optionsAffordable health insurance after 30 days: includes $5 copays, $5 prescriptions, and FREE Telehealth servicesAmazing culture: Be part of a team that's been recognized as a SIA top workplace for 5 consecutive years!Contract-to-Hire: NO temps here—with Ōnin, you are a Teammate from day one! Whether your journey with us lasts two days or two years, we value your contribution.

What You'll Do as a Customer Service / Inside Sales Representative:

Convert quotations to work orders from customer-signed acknowledgements, contracts, purchase orders, or will calls. Create work order files and check the order for correctness prior to filing. Communicate credit policies to customers and collect COD payments.Review weekly Hold Report generated by Credit Manager to determine if any local customers are on hold (On hold customers cannot pick up material without bringing account current.)Submit all new orders, revisions, change orders, and installations to the manager for approval.Inform production of any run-ins, stock orders, and time-sensitive issues.Check order acknowledgements to ensure product and pricing are correct.Create returned goods authorizations and replacement orders as needed.

Work Experience

What You'll Bring as a Preferred Candidate:

Order Processing: Converting quotes to work orders accurately.Customer Communication: Clear and professional phone skills.Attention to Detail: Ensuring order accuracy.Basic Computer Skills: Familiarity with Outlook and Microsoft Excel.Experience: 2+ years in customer service or sales.Education: High school diploma or GED.

We don't hire temps, we hire TEAMMATES!

Benefits

Don’t miss this foot-in-the-door opportunity that offers a fast start to a great career with weekly pay and excellent benefits!

Every job assignment at Ōnin includes our amazing Teammate Benefits program, designed to give you the tools needed to protect your health, your money, and the people and things you care about most. Plus, we make it easy with auto-enrollment unless you say otherwise after just 30 days!

TOOLS LIKE:

$5 Prescription Drugs$5 Doctor's Visit CopaysFREE Teledoctor ServiceFREE Counseling ServicesLife Insurance IncludedVision Insurance IncludedDental Insurance IncludedVacation and Holiday PayScholarship Opportunities401(k) Retirement IncludedRocket Lawyer Legal ServicesReferral Programs (branch specific)Ōperx Exclusive Discount Program

These benefits alone are reason enough to join!

Apply today with Ōnin Staffing Mt. Airy—your next opportunity is just a click away!