Eastern Industrial Automation is a well-established International Industrial Distributor of Mechanical, Automation, Pneumatic, Hydraulic products offering a broad offering of Engineering Services and System design solutions. We are currently seeking a Customer Service / Inside Sales Representative in Williston, Vermont. with strong customer service skills and the desire to be part of and collaborate with a hard-working team. Salary Range $55,000 - $65,000 based on experience plus uncapped commission potential after 90 days of employment. ESSENTIAL FUNCTIONS - The following list of essential job functions is not exhaustive and may be supplemented as necessary based on business needs.   + Interact with customer via phone, email and in person; respond and provide solutions to customers promptly. + Provide customer support to include quotations, technical research, literature requests, manufacturer interaction, proposals, and contacting suppliers for information. + Track and escalate back orders and customer requirements to maximize fill rates and exceed customer expectations. + Provide technical feedback to meet customer requirements. + Collaborate with a large team of staff engineers to assist with project solutions to meet customer needs. + Interact with manufacturing partners and cultivate and sustain positive, professional relationships. + Visit customers when needed, including delivering needed supplies. + Be a collaborative team player by assisting with warehouse duties (receiving, stocking, packing, shipping, product delivery, etc.) when needed. SPECIFIC EDUCATION, JOB KNOWLEDGE, SKILL AND ABILITY   + Solid work history. + High School Diploma Required. Additional training, certifications, education a plus. + At least 1 -2 years of Customer Service / Inside Sales experience in same or similar environment. + Valid driver’s license. + Knowledge of mechanical /electrical equipment and parts preferred – bearings, motors, gear boxes, pulleys, etc. + Willingness and ability to quickly learn our product line. + Strong computer skills – ERP, MS Office Products. Knowledge of One Drive a plus. + Excellent multi-tasking, organizational and communication skills. + Desire to work within a team with a cooperative and positive attitude. + Ability to lift 25 – 50 pounds. https://www.easternia.com/   Powered by JazzHR