Philadelphia, PA, US
21 hours ago
Customer Service - Exit Booth Agent - Philadelphia International Airport
Customer Service - Exit Booth Agent - Philadelphia International Airport Location Philadelphia International Airport Category Customer Service/Support - Customer Service/Support Job ID 2025-527899 Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide a high level of customer service to customers, primarily face-to-face, supporting their rental needs. The Exit Booth agent will also offer company approved services and products to provide a positive experience for all customers and will facilitate the rental process through verifying all necessary driver information to provide for an efficient and timely rental and return experience. 

 

This pay for this position starts at $15.75 / hour plus the ability to earn up to $1,100 monthly in commission bonuses!

 

This position is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.

 

We offer:

Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and development

 

We are looking to hire for the following schedule(s):

Sunday, Tuesday, Wednesday, Saturday: 4:00 PM - 2:00 AMSunday, Monday, Friday, Saturday: 5:00 PM - 3:00 AMSunday, Saturday: 3:00 PM - 1:00 AM, Tuesday, Thursday: 5:00 PM - 3:00 AM

 

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

Prepare all rental documents accurately and completelyVerify car information and VIN number for security and car controlProvide additional service to Emerald Aisle members by offering our refueling optionMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly imageEnsure that “Booth” is stocked with appropriate supplies to meet the needs of our customersProvide all customers with undivided attention while assisting them at the exit boothMake eye contact and greet all customers; thank customer at the conclusion of all transactionsAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessaryPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications Must be at least 18 years old.Experience Requirements:Must have a minimum of 2 years of retail customer service experience ORMust have Associates Degree with a minimum of 6 months of retail customer service experienceMust have a current and valid drivers license.Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be living within 30 minutes of the Philadelphia International AirportMust be able to work the following schedule(s):Sunday, Tuesday, Wednesday, Saturday: 4:00 PM - 2:00 AMSunday, Monday, Friday, Saturday: 5:00 PM - 3:00 AMSunday, Saturday: 3:00 PM - 1:00 AM, Tuesday, Thursday: 5:00 PM - 3:00 AM
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