Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of “smart and sustainable solutions beyond rubber,” the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services. 

Job Description

As a Customer Service Engineer, you will be the initial quality interface for the relevant customer plants. Your main tasks and responsibilities will be: 

Establish a trusting relationship with the customer plant engineering , line operations , quality departments , logistic departments and customer service organizaiton in all assigned customer plants Operate as initial direct contact and response person to customer's complaints/0-km issuesPerform regular proactive visits to relevant customer locations at a frequency agreed with the customers Coordinate activities of external quality service providersContribute to problem solving and strategic quality improvement activities with international teamsSupport evaluation of customer plant's perception of CT OESL’s quality performance 

 

QualificationsGraduate in automotive enigneering , mechnical/electrical engineering or equivalent education as a technician More than 5 years of professional experience in automotive business with direct international OEM customer contactBasic knowledge of general quality methods and toolsPlanning and organizational skillsFluent in English (written and spoken), good command in German is considered a plusWillingness to travel frequently and on short notice

Applications from severely handicapped people are welcome.

Additional Information

The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:

Training opportunitiesMobile and flexible working modelsSabbaticalsand much more...

Sounds interesting for you? Click here to find out more.

Ready to drive with Continental? Take the first step and fill in the online application.