Customer Service Coordinator » Date:Aug 12, 2025 Location: Carthage, MO, US Company: Leggett & Platt We, at Leggett & Platt Inc., are searching for a Customer Service Coordinator within our US Spring team to help support our Beddingbusiness. Did you know we have been revolutionizing the sleep industry since 1883? That’s right! In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885. Since then, we have been an industry leader in guaranteeing you get the best sleep possible. If you join our team, your work will ensure people across the world have a little more comfort in their lives. As a Customer Service Coordinator you will have the opportunity to provide support and direction for the Triad Process, while providing support to the Branch One Mission and Vision. It is the responsibility of the Quality Systems Technician to identify and stop further processing of non-conformances related to products, processes, or the quality systems. Your contribution will have a direct impact on the business by ensuring orders are filled in a timely and accurate manner. The team you will be working with is communicative, supportive, and values being open and supportive of each other. So, what will you be doing as a(n) Customer Service Coordinator? PRIMARY DUTIES: + Communicate with customers in a timely manner via email regarding orders, pricing, delivery information, and quality concerns. + Input orders, calculate footage, and prepare work orders. + Arrange transportation. + Review billing for accuracy. + Take action to prevent non-conformities related to the product produced, services provided or the ISO 9001:2015 Management System. + Make suggestions for improvement and verify the implementation of solutions. + Know the location of and understand control plans, work instructions and specifications. SECONDARY DUTIES: + Monitor inventories, allocation of goods, transportation needs, loading procedures, trailer substitutions, and consolidation of orders. + Enters orders in computer/coding. + Obtain credit approvals and figure COD amounts. + Follow up with customer on back orders/problems. + Follow up/inquiries with Master Scheduler. + Ensure Customers are aware of Branch One shipping schedules. To be successful in this role, you’ll need: + Excellent verbal and written communication skills. + Good computer skills and the ability to work with numbers. + At least one year of previous customer service experience. + Ability to exemplify a cooperative attitude necessary to work with all department and management teams. What to Do Next Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available. Our Values Our values speak to our shared beliefs and describe how we approach working together. + Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging. + Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad. + Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us. + Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change. Our Commitment to You We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us! We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you. Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at http://privacy.leggett.com Nearest Major Market:Joplin »