Roanoke, VA, 24027, USA
9 days ago
Customer Service Associate
**Customer Service Associate:** PeopleReady of Roanoke, VA is now hiring Customer Service Associates for a growing, family-owned business. This is a temp-to-perm opportunity that offers the chance to become an integral part of a close-knit team where your contributions truly matter. If you thrive in a collaborative environment and are looking for a long-term career path with room to grow, we'd love to hear from you! Apply today and you could start as soon as this week. **As a PeopleReady associate you'll benefit from:** + Connections and experience with some of the top companies in your area + Great benefit package options + Get matched to jobs quickly. + Competitive pay and steady schedule + The ability to see your schedule and track your hours right from our easy-to-use app, JobStack! **Pay Rate:** _The pay rate for this job is $14 - $14 / hour*_ **What you'll be doing as a Customer Service Associate:** + Receive and process customer orders accurately and efficiently + Send and collect client questionnaires related to production needs + Interpret and analyze client requests to ensure accurate communication with internal teams + Act as a liaison between clients and production to clarify specifications and expectations + Maintain detailed records of customer interactions and transactions + Follow up on outstanding client information and ensure timely responses + Provide excellent customer service through clear, professional communication + Identify and escalate issues when necessary to ensure client satisfaction **Available Shifts:** Shift Timings: 1st Shift (Day) **Job Requirements:** + Strong communication skills and a positive attitude + Ability to quickly learn about the client's products and needs + Strong written and verbal communication skills + Excellent attention to detail and organizational abilities + Ability to analyze and interpret customer needs and relay information clearly + Proficiency in Microsoft Office (Word, Excel, Outlook) + Ability to multitask and prioritize in a fast-paced environment + Professional demeanor with a customer-first mindset **Ready to take control of the way you work?** Complete our application to join the PeopleReady team today. *Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated. Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs ,as well as number of paid days off and/or more generous paid sick leave days]. More details about our benefits can be found by copying and pasting this URL into your browser: Associate Benefits Guide (https://online.flippingbook.com/view/80068721/) PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. \#PriL PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
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