**Job Description** Kemps LLC, a subsidiary of Dairy Farmers of America, is seeking a Customer Service Associate in the Cedarburg Milk Plant to ensure daily and periodic orders and transactions are entered in a timely and accurate basis, utilizing a clear understanding of the order-to-cash process to provide a high level of customer service. This position works remotely AND in the Cedarburg office. **Duties and Responsibilities:** + Accurately keys both verbal and written orders after verifying content and/or calculating hash totals. + Verifies daily check-off sheets to ensure all required orders are entered in the system. + Accurately processes all documents related to billing (including credits, delivery confirmations, etc.) + Communicates with both internal and external customers to investigate and resolve discrepancies in the order-to-cash process. + Maintains files for all order-to-cash transactions and their supporting documents. + Assists others in meeting daily and periodic deadlines. + Special projects and miscellaneous duties as assigned. **Requirements** **Education and Experience** + High School Diploma or GED plus 1 year of related order-to-cash experience EEO/AA/Female/Minority/Disabled/Veteran **Pay Range** $17.56 - $28.10